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Remote Support

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Remote support can be provided during business hours for issues related to equipment sold by TIBG, or for general usage questions. Additional fees may apply for assistance with configuration of third party systems at our standard hourly rate.

Business Hours
Support

For non-urgent issues or orders, please email us. If you have an urgent issue, please give us a phone call so that we can give it a higher priority.

Emergency / Faults

If an emergency outage occurs outside of business hours, please call our main support number and leave a message. A responsible technician will be notified by SMS and will return your call as soon as possible.

01227 314 218

For non-urgent support please email support@tibg.com and we will address your request on the following business day.

Have special requirements?
Let us tailor a solution to suit your needs

We’d be happy to give you a call and go through your requirements. Once we understand your needs, we will provide you with a detailed quotation. We can also create custom call plans, integrate with third-party systems and customise the setup to create a custom solution based on your requirements.

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The Intelligent Group Limited, Reg No. 11224599 Suite 10 Marlowe Business Centre, Orange Street, Canterbury, Kent, CT12JA. United Kingdom

International inbound
phone numbers for your Business

Connect international number to your Hosted PBX or SIP Trunk

VoIPLine Telecom have agreements with Tier 1 carriers and carriage service providers in over 50 countries allowing us to provide you with a wide choice of international numbers.
Each international number can be combined with any other of our services like Hosted PBX or SIP Trunk.

International Numbers Critical Information Summary